Kiwiburn 2017: The Robots are coming… will be held from 25–30 January 2017
Tickets for the 2017 event cost $170 +booking fee*. Read more about Kiwiburn’s ticketing changes here.
First release ticket sale, 9am, 12 October 2016 – x1300 tickets available. SOLD OUT.
2. Second release ticket sale, 9am, 5 January 2017 (NZT) – x300 tickets available. SOLD OUT.
3. Children will require a ticket – a ticket will cost $0 and needs to be purchased through Cosmic Ticketing online and instore**
4. Prior to purchasing your tickets, there will be a few quick questions for you to answer.
* booking fees: $5 per ticket + 2.5% credit card processing fee; total = $9.40 per ticket.
**nb: The children’s ticket process is separate from the adult ticket process so you will need to go through both to ensure you all have a ticket
Please remember that there are no free tickets for volunteers– everyone buys a ticket – so if you’ve signed up to volunteer, please ensure you have a ticket.
Buying tickets from outside of New Zealand? You can check the current day and time in New Zealand here.
Kiwiburn does not have Gate sales though uses the Gate sales price for tickets sold once the event has started, which may still be purchased online until the Saturday of the event (unless the event is sold out). nb Gate closes at 8pm.
All children under 18 must be accompanied by and remain the sole responsibility of an adult. Children aged 15 and under at the start of the festival will be admitted for free. Children ages 16-18 require full-price tickets. Be prepared to show proof of age.
Debit card or credit card payments accepted online, but not EFTPOS or direct deposit.
By purchasing tickets you acknowledge you have read and agree to the Conditions of Entry, and understand the $20 gate pass
Please note that tickets are non-refundable.
In case you’re wondering what happens to the money you pay for your ticket:
Kiwiburn is a collective experience. Everyone contributes, everybody pays. This is the underlying principle for the budget. Your ticket money goes into a pool, from which the expenses involved in putting on the event are paid. These expenses include:
- Council fees for use of land and permits.
- Safety equipment.
- Donation to a local nature reserve to help offset the greenhouse gas emissions from the festival.
- Provision of toilets to meet OSH regulations.
- Building and kitting out of infrastructure (Town Hall, The Man, The Temple, Greeter Station, signage within the town)
- Printing of tickets, posters, survival guides, miscellaneous information.
- Hiring of a professional emergency medical crew to meet OSH standards for safety.
- Hiring of a professional security company to monitor the gate after-hours and the perimeter during the festival.
- Donations to the local fire brigade for their presence at the burns.
- This does not take into account all the work done for free (and incidental costs from their own pockets) by the volunteers. We hope that in years to come, Kiwiburn will be big enough to source our First Aid from within the community, but meanwhile in order to have the event we must hire professionals. These are the only people who get paid to be there, other than the Security team.
As you can see, Kiwiburn has a lot of expenses, and these are what your ticket pays for. In the event that ticket sales outweigh expenses and there is money left over after the festival, all surplus will be re-invested into next year’s festival. Our festival is growing, our tickets help with that.
After the festival if you are interested in seeing exactly where the money went, please visit the Afterburn section of the website for a complete summary of expenses and income, and how much will go back into next year’s festival.
If you have any questions regarding tickets or problems with online ticket purchase, please email: email@example.com.
Can I get a refund on my ticket?
Tickets to Kiwiburn are non-refundable. If you need to sell your ticket, you may try doing so by posting a note either on the Kiwiburn Group page on Facebook or on the Facebook event page. Note: you will have to transfer an electronic copy of your ticket to the new buyer. There is no way to transfer ‘ownership’ details to the new buyer, so the first person who shows up with the ticket is the one who gets in. So the new buyer must trust that you will not show up with your original ticket.
I’ve lost my ticket
If you’ve purchased your ticket online, you can get a resend of your ticket by following the instructions on the Cosmic website here.
My confirmation email didn’t come through
Kiwiburn ticketing is contracted to Cosmic Ticketing. For any issues with your purchase, you will need to contact Cosmic Ticketing at firstname.lastname@example.org
Can I bring my friend/sibling under 18?
That people under 18 must be accompanied by their parent or legal guardian. Exceptions will be considered on a case by case basis on written application from the parent or legal guardian to the ExCom.
There have been reports of ticket scams so please be careful if someone is selling a ticket, or if someone responds to your post and contacts you via faccebook. Some tips:
make sure you see photos of the tickets
consider using Paypal as the form of payment for a layer of protection
get the seller to add you as a friend so you can check out their facebook profile
beware if they say things like “I’ve had chargeback issues in the past with paypal and need the money in my bank.”
get their personal contact details and give them a call or try meet up in person.